TERMS & CONDITIONS

Welcome to the website of Brothers Plumbing, Heating & Electric (“Brothers,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

1. USE OF THIS WEBSITE

This website is provided to give visitors information about Brothers and our services, including plumbing, heating, cooling, electrical, drain, water heater, and related home services.

You agree to use this website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the operation or security of the website
• Submit false or misleading information
• Upload malicious software or harmful code
• Use automated systems to improperly access or collect website content
• Misuse contact forms, appointment requests, or other website features

2. SERVICE INFORMATION

Information on this website is provided for general informational purposes.

Descriptions of services, equipment, financing, promotions, warranties, availability, pricing, and other information may change without notice.

Not every service, product, promotion, financing option, or offer is available in every situation.

Actual service recommendations depend on the specific property, equipment, existing conditions, applicable requirements, and scope of work.

3. APPOINTMENTS & SERVICE REQUESTS

Submitting an appointment request through this website does not necessarily guarantee an appointment.

A service appointment may be confirmed separately by Brothers.

Appointment availability may vary based on technician availability, service requirements, emergencies, scheduling conditions, and other factors.

We may contact you using the information you provide to confirm, modify, or discuss your appointment request.

4. PRICING & ESTIMATES

Any prices, discounts, promotional amounts, or estimates displayed on this website are subject to applicable terms and may change.

A website price or promotional offer does not necessarily constitute a final service price.

Actual pricing may depend on the property, equipment, materials, labor, project requirements, and work authorized.

Where applicable, Brothers will provide pricing information before approved work begins.

5. PROMOTIONS & COUPONS

Promotions, discounts, coupons, and special offers may be subject to additional restrictions.

Unless otherwise stated:

• Offers may have expiration dates
• Offers may apply only to qualifying services
• Certain services or products may be excluded
• Offers may not be combined
• Offers may not have cash value
• Additional terms may apply

Brothers reserves the right to modify or discontinue promotions as permitted by applicable law.

6. FINANCING

Financing may be offered through third-party financing providers.

Financing availability, approval, interest rates, terms, payment amounts, and eligibility are determined by the applicable financing provider and may be subject to credit approval and additional terms.

Brothers does not guarantee financing approval or specific financing terms.

Please review the financing provider’s terms and disclosures before accepting financing.

7. EMERGENCY SERVICES

Information provided on this website should not be relied upon as a substitute for emergency assistance when an immediate threat to life, health, or property exists.

If you experience an immediate emergency or dangerous condition, contact the appropriate emergency services.

For urgent home service issues, contact Brothers directly using the phone number provided on this website.

8. WARRANTIES & GUARANTEES

Any warranties, guarantees, or service commitments offered by Brothers are subject to their specific written terms and conditions.

A statement on this website regarding satisfaction, workmanship, warranties, or guarantees does not expand or replace the specific terms applicable to the service performed.

Manufacturer warranties may be subject to separate terms established by the equipment manufacturer.

9. THIRD-PARTY LINKS

This website may contain links to third-party websites or services.

These links are provided for convenience and informational purposes.

Brothers does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

Your use of third-party websites is subject to the applicable third party’s terms and policies.

10. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, videos, designs, page layouts, and other materials, is owned by or licensed to Brothers and is protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

11. REVIEWS & USER SUBMISSIONS

If you submit a review, testimonial, photograph, comment, or other content to Brothers or through a website feature, you represent that you have the right to submit that content.

You should not submit confidential, sensitive, or personal information belonging to another person without appropriate authorization.

By submitting content, you grant Brothers permission to use, reproduce, display, and publish the submitted content for legitimate business and marketing purposes, subject to applicable law and any separate agreement that applies.

12. ACCURACY OF INFORMATION

We make reasonable efforts to keep website information useful and accurate.

However, we do not guarantee that all information is complete, current, or error-free.

Website content may be updated, corrected, changed, or removed without notice.

13. DISCLAIMER

To the extent permitted by applicable law, this website and its content are provided on an “as available” basis.

Brothers does not guarantee that the website will always be available, uninterrupted, secure, or free of errors.

Information provided through the website does not create a service contract, warranty, or other contractual relationship unless separately agreed in writing.

14. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Brothers will not be responsible for indirect, incidental, consequential, special, or other damages arising from your use of this website or reliance on website content.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, and expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or violation of another person’s rights.

16. CHANGES TO THESE TERMS

Brothers may update these Terms & Conditions from time to time.

Changes become effective when posted to this website unless a different effective date is stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

17. GOVERNING LAW

These Terms & Conditions shall be governed by applicable law, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute concerning these Terms & Conditions or use of the website shall be handled in accordance with applicable law and any applicable written agreement between you and Brothers.

18. CONTACT US

If you have questions about these Terms & Conditions, please contact Brothers Plumbing, Heating & Electric.

Phone: (833) 627-6768

Brothers Plumbing, Heating & Electric

Family. Care. Excellence.